Frequently Asked Questions - MTGA - Remote Technology & Communication Solutions

How many sites has MTGA's equipment been deployed to?

We have over 600 trailers and skids operating across more than 50 mine sites worldwide, giving you confidence in the reliability and proven performance of our products in some of the most demanding conditions on earth.

Where is MTGA based and do you deliver nationally?

MTGA is headquartered in Carlisle, Western Australia. We design and manufacture all products at our Perth workshop and deliver to sites across Australia and internationally.

How long has MTGA been operating?

Since 2008. We started operations at the first autonomous mine site in Australia that year and have been supplying purpose-built industrial site infrastructure ever since.

What industries does MTGA work with?

Mining, civil construction, agriculture, defence, infrastructure, emergency services and more. If your operation is remote, off-grid or has specific compliance requirements, we've likely worked in a similar environment.

Are MTGA products Australian made?

Can MTGA work to a principal contractor or company specification? Yes. If your operation or principal contractor has specific technical standards the equipment needs to meet, provide them at the start of the process and we'll design to them.

Does MTGA offer a hire range?

Yes, the MTGA Hire range includes Omni communications, lighting and CCTV trailers, compact boom gate skids and Protect 1 CCTV units. Visit the Hire Range page for full details.

What power configurations are available across your product range?

Many of our products are solar-powered, making them well suited to remote and off-grid sites without access to grid power. We also offer hybrid and generator-based configurations depending on your site conditions and power requirements. Speak to our team to determine the best fit for your application

What is the lead time for new equipment?

Lead times vary depending on the product and level of customisation required. We recommend getting in touch early, particularly for custom builds. Contact us with your project timeline and we'll give you a clear indication of what's achievable.

What is the difference between the Mobile Series and the Base Station range?

The Mobile Series are towable trailers suited to smaller sites or deployments that move frequently. Base Stations are skid-based systems moved by crane or forklift, built for larger operations requiring higher power output, taller masts and longer-term deployment. See the product pages for full specifications.

Can any product be customised?

Yes. Every product in the MTGA range can be modified to meet specific requirements, and fully custom builds are available for non-standard applications. See the Custom Solutions page for more information.

What communications technologies do MTGA products support?

Products across the range support Wi-Fi mesh, LTE 4G/5G, two-way radio, tetra/P25, microwave backhaul, CCTV, GPS and more. Specific configurations depend on the product and payload, contact our team to discuss your requirements.

Do MTGA products require grid power or a generator?

No. All standard products run on solar power and lithium battery storage. No grid connection and no diesel generator are required for normal operation.

How long do MTGA products run without sunlight?

Battery redundancy ranges from 48 hours to 7 days depending on the product. See individual product pages for confirmed redundancy specifications.

Are products available to purchase and hire?

Most products are available to purchase. Selected products including the Omni range and boom gate skids are also available through the MTGA Hire.

Do you deliver and install equipment on site?

Yes. We provide full installation and commissioning services, with our team deploying to your site to ensure everything is correctly set up and operational. We service remote locations across Australia and internationally.

Are your products compliant with Australian mining industry standards?

Our products are designed and manufactured with Australian mining environments in mind and built to meet relevant industry standards. If you have specific compliance requirements for your site, our engineering team is happy to work through these during the specification process.

Does MTGA provide installation and commissioning?

Yes. MTGA's installation and commissioning team delivers and commissions equipment on site across Australia. All installations are backed by documented work instructions tailored to your site's requirements.

What ongoing maintenance and support does MTGA offer?

MTGA provides comprehensive on-site maintenance and support services including network monitoring, fault diagnosis, technology upgrades and vehicle-to-vehicle transfers. Both short and long-term support arrangements are available.

What happens if equipment develops a fault in the field?

Contact our support team directly. MTGA's technicians can diagnose remotely where possible and deploy on-site where required. Get in touch via the Contact page or call us directly on +61 8 9277 8886.

Can MTGA service equipment that wasn't originally supplied by MTGA?

Discuss your specific requirements with our team, our technicians have broad experience across industrial communications, lighting and access control equipment.

Does MTGA provide training on its equipment?

Yes. Training and documentation are available as part of the installation and commissioning process. Custom training programs can be arranged for larger deployments.

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